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Case studies

Programmes, outcomes and the evidence behind them.

Social Housing · VIVID

Architecture-led transformation: turning housing data into AI-ready intelligence

How enterprise architecture and strong data foundations on a modern data platform enabled VIVID's digital and data transformation and AI-ready services.

VIVID provides affordable homes and support services to around 37,000 households across the south of England. At that scale, getting data and digital right is not optional — it is fundamental to serving residents well.

37,000

Households

South·UK

Region

D&D

Scope

AI-ready

Outcome

The programme

What the work covered

01

Enterprise architecture

An architecture framework, principles and Technical Design Authority to keep digital and data initiatives aligned to business and information need.

02

Governance

Ownership, stewardship and control over the data domains that regulatory reporting and operational decisions depend on.

03

Migration

Structured discovery, cleansing and reconciliation moving data out of fragmented legacy systems with auditability intact.

04

Integration

Reliable data flow between housing management, asset, finance and third-party supplier systems.

05

Analytics

Operational insight and regulatory reporting built on a trusted, joined-up view of housing, asset, tenant and financial data.

Outcome

Scalable foundations for smarter decision-making

The programme established scalable digital foundations supporting smarter decision-making across 37,000 homes — replacing fragmented legacy systems with a modern data intelligence platform built for operational insight, regulatory confidence and AI-ready services.

That foundation is also what made AISentri possible. It began as a central AI register for VIVID, in response to a deceptively simple leadership question — what AI do we have? — and has since become a full governance and readiness platform.

Read about AISentri · Our social housing practice

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